At iBuildNew we are passionate about providing expert and personal advice for free to help our customers to build a house . Our team of consultants provide tailored independent building advice to meet the myriad of requirements for each situation. And the team draws on their extensive experience because they have worked in the new home building industry for over 40 years combined, and have a comprehensive understanding about what to know and what to avoid throughout the new home building process.
Today, we are going to take you behind the scenes with our phone consultants, so you can get some insight into the types of questions and level of service provided by the team. If you need advice right now, simply give them a call on 1800 184 284, or book a call online.
John is one of our senior phone consultants and is a Licensed Real Estate Agent, so no question or customer dilemma is too tricky for John to handle. John is always fielding a variety of questions and we’ve asked him some of the most popular questions here, for your reference.
Many of our customers find that actually getting started to build a house is the hardest part. With so many builders in the industry, all slightly different, how can customers know that they are getting the most bang for their buck?
J: Once you’ve identified you want to build a house, it can be hard for a lot of customers to know where to start. What I would recommend is that you jump on ibuildnew.com.au to compare a few different builders, preferably 2-3. There are lots of great builders out there so it’s important to remember not too feel overwhelmed by the choices. If you call us at iBuildNew, we can take a brief on your building requirements and put you in contact with the builders who we know will be the best fit for you. We send the builders a note with your information and requirements and they will give you a call within 24-48 hours. If you are working particular hours, we can even note that down and get them to call you out of office hours. This makes the research process so much easier for you as you don’t have to call every builder, only to find out that they can’t service your area or make the changes that you require. If you would like more information about the new home build process, be sure to download our guide.
It is common for customers to enquire about how builders qualify to be featured on our site. How do builders become member builders?
J: We only allow builders on our site that we know are reputable, are under no financial stress, and will help you create your dream home. We do this through a thorough application process to be one of our member builders. Although we recommend that you do a bit of your own research, and consider if the builder is right for you and your personal situation, we know that these builders have all the qualifications, awards and financial support to deliver a fantastic home.
There are some exciting things happening on the iBuildNew website at the moment, some great alternatives to purchasing your own land and finding your own builder. Can you explain how to use the site and what features to look out for?
J: The iBuildNew website allows you to review and compare house designs, house & land packages, and land estates or you can find display villages to visit. We have so many exciting opportunities to help you move into your dream home, or start your investment portfolio. If you head over to our homepage you will see all the options at the top of the page. If you are just looking for a builder select ‘home designs’ and then choose what type of house you are wanting to build; whether that is a single storey, double storey or dual occupancy.
You can even filter through designs, so you are not wasting your time looking at designs that do not fit your land or your lifestyle. Our filtering system is very smart, allowing you to filter on many aspects of your new home. If you are after an alfresco area in your new home, and let’s be honest, who isn’t with our coveted Australian weather, or if you need 5 bedrooms, select your different requirements.
If you don’t have land to build a house on or are after a house and land package, we even have that on our site. Everything is at your fingertips on the iBuildNew website, no need to collect information from different sites, or meet with dozens of agents, simply compare your options on iBuildNew.
If you are still unsure about what you are looking, we would love to chat to you! Our team of consultants live and breathe new homes, and with so many years in the industry, we can help you on your journey to your dream home. You can call us 7 days a week too (yes we love this job so much we work weekends). Our number is 1800 184 284 and we are always happy to help. Or if you have a specific time you would like us to call you, you can book a call online.
But John, why should customers call you, if they can do all of their research on the iBuildNew website? Apart from your fantastic personality of course.
J: There are lots of individuals who are wanting to build a house that simply don’t know where to start or don’t know what to expect. I think that is the number one reason why everyone building should have a chat to our consultants. As well as connecting customers to builders who are a perfect match to their requirements, we can provide some insight into the building process. For example, if a customer doesn’t understand what is and isn’t included in the base rate of a house design, we can clear that up with them, or if they are confused about building regulations and permits, or are questioning whether they should build a dual occupancy, we can provide them personal advice that is completely independent of the builders. At the end of the day customers have nothing to lose and everything to gain. In just 5 minutes we can clarify the building process so that they feel confident and assured about who to build with.
To talk to one of the team, simply give them a call on 1800 184 284, or book a call online.
Let us do the legwork for you.
- We’ll ask the right questions to better understand your needs
- We’ll create a recommended shortlist ideally matched to you
- We’ll answer specific questions or concerns related to home building, land purchasing or financing
Zoe Langenberg
Zoe is passionate about coffee and interior design. You can find her most weekends exploring an art gallery or devouring a good book.
1800 184 284
